Key tasks Behaves and Acts as a manager in an exemplary fashion, embodying the brand mindset, manages the security team, help them improve their skills and providing support for career development. Ensures the safety and security of all guest and talents. Ensures all regulations with regards to safety and security are being met Is responsible for the organization and month meeting of the security committee and ensures the risks for the hotel with regards to guests and talent incidents is kept to a minimum Main Responsibility
To undertake full responsibility of the security officers for supervising and to enforce security policies and procedures in accordance with Novotel guidelines and also ensure compliance to all local regulations.
To develop and train hotel talents in firefighting, fire evacuation as per local civil defense
To investigate, review and follow up of all incidents, loss and accidents reports
To strictly adhere to the established operating expenses and ensure that all costs are controlled.
To supervise the administration of lost and found with daily audits and exercise gate pass control procedure
To protect Hotel assets.
To understand and strictly adhere to the Rules & Regulations established during the Induction and the Hotel’s policy on Fire, Hygiene, Health and Safety.
To report for duty punctually wearing the correct uniform and name tag at all times.
To maintain a high standard of personal appearance and hygiene at all times.
To maintain a good rapport and working relationship with talents and all other departments.
To attend and contribute to all talents gathering and Hotel trainings scheduled and other related activities.
To fully support the Departmental Trainers function in the Department assigned.